Warranty Policy

Effective Date: Date of product delivered

At Guerrero and Zotea Inc., we stand behind the quality and craftsmanship of our products. We provide a limited 4-month warranty against manufacturing defects in materials and workmanship.

Warranty Coverage

The warranty period begins on the date your order is marked as delivered by the shipping carrier and remains valid for 4 months.

This warranty covers manufacturing defects that were present at the time of production or become apparent during normal, intended use.

Examples of covered defects may include:

• Defective stitching or seams

• Manufacturing flaws in materials

• Defective construction that affects normal use

• Other workmanship defects determined by Guerrero and Zotea Inc.

What Is Not Covered

This warranty does not cover:

• Normal wear and tear

• Damage caused by misuse, abuse, or negligence

• Damage resulting from accidents

• Improper washing, drying, or care

• Alterations, modifications, or repairs made by anyone other than Guerrero and Zotea Inc.

• Cosmetic damage that does not affect the product's intended function

• Damage caused by excessive stretching, pulling, or improper storage

Warranty Claims

To submit a warranty claim, customers must provide:

• Proof of purchase

• Clear photographs of the product and the claimed defect

• A brief description of the issue

Guerrero and Zotea Inc. reserves the right to inspect and verify all warranty claims before determining eligibility.

Warranty Resolution

If a warranty claim is approved, Guerrero and Zotea Inc., at its sole discretion, may:

• Repair the product;

• Replace the product with the same or a comparable item;

• Issue store credit; or

• Provide a refund if a repair or replacement is not reasonably available.

Warranty Limitations

This warranty applies only to the original purchaser and is non-transferable.

This warranty is limited solely to manufacturing defects and does not guarantee the lifetime performance of any product under all conditions or uses.

Guerrero and Zotea Inc. reserves the right to modify this Warranty Policy at any time. Any changes will apply only to purchases made after the updated policy is published.

What makes this headband special is its balance of comfort, performance, and timeless style. Its breathable, flexible fabric helps wick away sweat, keeps hair in place, and provides a secure fit for workouts, tennis, or everyday wear.

-circurmfrance is 20 inches and streches one size

-Do not use bleach

-Do not dry on high heat cool dry to air dry only

-Wash using like color and on warm/cold water

Return Policy

At Guerrero and Zotea Inc., customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following terms.

Return Eligibility

Returns are accepted within 5 calendar days from the date your order is marked as delivered by the shipping carrier.

To be eligible for a return, the item must:

• Be unused, unworn, and unwashed.

• Be in its original condition.

• Include all original tags, packaging, and accessories.

• Be free from stains, odors, damage, or signs of use.

Return requests submitted after the 5-day return period will not be accepted.

Non-Returnable Items

The following items are not eligible for return:

• Final sale or clearance items.

• Gift cards.

• Customized or personalized products.

• Items that have been worn, washed, altered, or damaged after delivery.

• Items returned without their original tags or packaging.

Return Process

To request a return, please contact our customer support team within 5 calendar days of delivery and provide:

• Your order number.

• The reason for the return.

• Photos of the item if requested.

Once your request is approved, you will receive instructions for returning your item.

Items returned without prior authorization may be refused.

Refunds

After we receive and inspect your returned item, we will notify you of the outcome of your return request.

If approved, your refund will be issued to your original payment method. Processing times may vary depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error or a verified manufacturing defect.

Return Shipping

Customers are responsible for return shipping costs unless the return is the result of a verified manufacturing defect or an error by Guerrero and Zotea Inc.

We recommend using a trackable shipping service, as we are not responsible for returned packages that are lost or damaged in transit.

Exchanges

Exchanges are subject to product availability. If the requested replacement is unavailable, we may offer a refund or store credit at our discretion.

Defective Products

Products with verified manufacturing defects are covered under our 4-Month Limited Warranty Policy. Warranty claims are handled separately from standard returns.

Policy Updates

Guerrero and Zotea Inc. reserves the right to update or modify this Return Policy at any time. Any changes will become effective immediately upon publication on this website.